Are You Ready For Social Media Customer Service?

Brands are improving their presence on Social Media and I work with many of them to build it at the core of their Customer Support. Below is the presentation I gave about How to Deliver Effective Social Customer Support.

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  • marytheplatypus Reply

    Also providing poor quality of customer service can kill your business. As we all know finding new customer is tough but its more difficult to retain old ones. Better find an innovative ways to please your customers.

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